New or Upgrade of Power Made Easy
- Tanja Akerman
- 6 days ago
- 3 min read

Upgrading your electrical service can feel overwhelming. Whether you’re adding an electric vehicle charger, installing a heat pump, renovating your home, or building an extension, the process involves several important steps if you require more power. Knowing what to expect can make the journey smoother and less stressful. This guide walks you through the essential steps to upgrade your electrical service, helping you understand what happens at each stage and how to prepare.
Start with a Clear Plan for Your Project
Before you begin any electrical upgrade, it’s important to clarify your goals and power needs. Are you installing new appliances that require more electricity? Planning to add an EV charger or a heat pump? Or maybe you’re expanding your home with a new garage or extension? Each project has different power requirements and timelines.
Talking through your plans with a professional electrician helps set the right expectations. They can advise on the size of the upgrade or new service needed and any permits or approvals required. This initial conversation lays the foundation for a smooth process. Call our office: 250 537 8595 or start off with an email: akermanelectric@gmail.com
Contact BC Hydro to Initiate Your Upgrade
Once you have a clear plan, the next step is to contact BC Hydro Express Connect at 1-877-520-1355. This call starts the official process for your electrical service upgrade.
When you speak with BC Hydro, explain that you’re planning a service upgrade for your project. They will open a file for your project and provide you with a reference number. This number acts as your project’s official ID and is essential for tracking the progress of your upgrade.
Share Your BC Hydro Reference Number with Your Electrician
After you receive your BC Hydro reference number, it’s important to keep your electrician informed. Email the number to your electrician’s contact email so they can coordinate with BC Hydro and manage the necessary paperwork.
Additionally, ask BC Hydro to connect your account to your electrician’s email. This connection allows your electrician to stay updated on any communications or requirements from BC Hydro, reducing delays and miscommunication.
Review and Accept Any BC Hydro Fees
BC Hydro may charge fees related to your electrical service upgrade. These fees cover the cost of increased capacity, equipment, or inspections. You will receive details about these charges directly from BC Hydro.
Take time to review the fees carefully and accept them if you agree. Your electrician will not handle this part, so it’s important to complete this step promptly to avoid delays.
Permit Application and Paperwork Management
Once your electrician has your BC Hydro reference number and account connection, they will take over the permit application process. This includes:
Applying for the electrical permit required by your local authority
Uploading the permit and related documents to BC Hydro’s system
Handling all necessary paperwork to keep the project moving
If your upgrade requires design work, your electrician can also complete BC Hydro’s Electrical Service Information Form on your behalf. This form provides detailed information about your electrical needs and helps BC Hydro prepare for the upgrade.
What to Expect During the Upgrade
With permits and approvals in place, your electrician will schedule the upgrade work. This may involve:
Installing a new electrical panel or upgrading the existing one
Running new wiring to accommodate additional circuits
Coordinating with BC Hydro for any required inspections or equipment installations
The timeline varies depending on the complexity of your project, but having a clear plan and good communication with your electrician and BC Hydro helps keep things on track.
Tips for a Smooth Electrical Service Upgrade
Plan ahead: Start the process early, especially if your project has a tight timeline.
Keep all documents organized: Save your BC Hydro reference number, permits, and any correspondence.
Stay in communication: Regularly check in with your electrician and BC Hydro to avoid surprises.
Understand your power needs: Accurate information about your appliances and equipment helps avoid under or over-sizing your upgrade.
Prepare your property: Clear access to your electrical panel and work areas to help the electrician work efficiently.
Upgrading your electrical service doesn’t have to be complicated. With the right steps and a trusted electrician guiding you, the process can be straightforward and even exciting. You’ll enjoy the benefits of improved power capacity and the ability to support new technology in your home.




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